Terms

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional conditions that apply to a requested service. If you do not agree, you should not use the website or submit an inquiry.

Clause 01

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional conditions that apply to a requested service. If you do not agree, you should not use the website or submit an inquiry.

Consumer Affairs CA
Clause 02

Service Scope

Sparkle Cleaners provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. Service scope is confirmed after an inquiry and property condition review, and may be adjusted to reflect the property and access details provided.

WIPO
03

Quotes and Payment

Scope / use / administration

Quotes are prepared on a custom basis after the relevant scope has been reviewed. Where a deposit is requested for a larger project, the amount will be stated in the quote or booking confirmation. Accepted payment methods may include bank transfer, payment card, or cash on site, as confirmed for the booking.

Supporting documentHCCH
04

Bookings and Access

Payments / cancellation / timing

Bookings are subject to availability and access confirmation. You are responsible for providing accurate property information, reasonable access, and any agreed handover details. Condition photos may be used to support the review of scope and the completed work.

Supporting documentUN Declaration

Reference strip

All website content, including text, layout, and branding, is owned by or licensed to Sparkle Cleaners and is protected by applicable intellectual property laws. You may not copy, reproduce, or reuse such content without prior written permission, except as permitted by law.

05Clause

Intellectual Property

All website content, including text, layout, and branding, is owned by or licensed to Sparkle Cleaners and is protected by applicable intellectual property laws. You may not copy, reproduce, or reuse such content without prior written permission, except as permitted by law.

06Clause

Service Disclaimer

Cleaning services are provided on a reasonable-efforts basis and depend on the condition of the property, the agreed scope, and the access available at the time of service. Sparkle Cleaners does not guarantee sterilization, medical-grade disinfection, or removal of every allergen, and does not undertake hazardous, biological, construction, pest control, mold remediation, or specialist restoration work.

ReferenceWIPO